Menu Setup

5 min read

Your menu is what customers see when they scan your QR code. A well-organized menu with clear descriptions and photos leads to more orders and fewer questions. Here is how to set it up.

Adding categories

Categories organize your menu into sections that customers can browse. Common examples:

  • Coffee & Drinks
  • Mains / Entrees
  • Appetizers / Sides
  • Desserts
  • Promos / Combos

To add a category, go to Menu in your dashboard and click Add Category. Give it a name and optionally a description. You can drag categories to reorder them however you like.

Tip: Keep your categories simple. Customers should be able to find what they want in 2-3 taps. Avoid creating too many categories with only 1-2 items each.

Adding items

For each menu item, you can add:

Photos

Upload a photo of the item. Items with photos get significantly more orders than items without. Use well-lit, appetizing photos. You can take them with your phone — they do not need to be professional.

Description

Write a short description that tells customers what the item is. Keep it to 1-2 sentences. Mention key ingredients or what makes it special.

Price

Set the base price in Philippine pesos. If the item has sizes, the base price is for the default size — other sizes can have different prices.

Customization options

Customizations let customers adjust their order to their preferences. You can set up three types:

Sizes

If an item comes in multiple sizes (e.g. Regular, Large, Extra Large), add each size with its price. The customer will choose one size before adding the item to their cart.

Add-ons

Add-ons are extras customers can add to their order — like an extra shot of espresso, a side of gravy, or extra cheese. Each add-on has its own name and price.

Choice groups

Choice groups let customers pick from a set of options — for example, “Choose your protein” with options like chicken, pork, or tofu. You can set minimum and maximum selections.

Setting removable and substitutable ingredients

For each item, you can define which ingredients customers are allowed to remove or substitute:

  • Removable: Ingredients the customer can toggle off (e.g. remove onions, hold the mayo). No price change.
  • Substitutable: Ingredients the customer can swap for an alternative. You set what the alternatives are and any price difference (e.g. oat milk instead of regular milk for +₱20).

This is especially important for customers with food allergies. See the Allergen Tags guide for more details.

Stock management

When an item runs out, you can mark it as sold out with a single tap. The item will still appear on your menu, but customers will not be able to order it. When it is available again, just toggle it back on.

You can also toggle entire categories on or off. This is useful if you stop serving breakfast items after a certain time, for example.

Important: Keep your sold-out items updated. There is nothing more frustrating for a customer than ordering something only to have it rejected because it is actually unavailable.