Help Center

Everything you need to know about using Nom — whether you are ordering food or running a business. Browse by category.

How the Nom platform works together: one diner scans a QR code and orders from their phone, the order flows instantly through Nom to the kitchen staff who prepare it and to the business owner who verifies payment and watches today's sales, and the diner tracks it from confirmed to ready — diner, staff, and owner all connected in real time.

Business Guides

Practical playbooks for running your business — setup, daily operations, BIR compliance, co-owners, void approval, loyalty, promos, and expenses.

Customer Guides

Help your customers order with confidence — scanning, tracking, customizing, allergen preferences, table numbers, and reviews.

Setup Guides

Get configured and taking orders the same day — build your menu, turn on QR ordering, and install the Staff app.

Payment Guides

How payments work — GCash, Maya, and cash, proof and reference-number verification, timing, and revenue tracking.

Staff & Operations

Train your team and run operations smoothly — staff roles, permissions and approval gates, and multi-branch management.

Help Center

Quick answers to common questions about ordering, payments, cancellations, allergens, setup, and managing your business.