Payment Guides
Everything about paying and getting paid on Nom — methods, proof verification, timing, and revenue tracking.
Payment methods
Customers pay with GCash, Maya, QR Ph, cash, or card at the counter, and at cafes on Pro and above that turn it on, by card online with the payment confirmed automatically. For e-wallet payments, upload a screenshot and the reference number auto-fills from the receipt. Understand when payment is collected for each fulfillment option.
Payment verification
Businesses verify GCash and Maya proofs against the reference number before starting prep. Duplicate references are flagged automatically and repeat offenders can be blocked, so a fake screenshot never becomes a free order.
Timing & revenue tracking
Choose whether customers pay upfront or after confirmation, and track payment status and daily revenue across every order in one place.
Cash collection at the counter
When a customer orders online and picks cash, they get a short pickup code on their order screen. The cashier looks the order up by that code instead of guessing from a name or a repeating order number, keys in the cash handed over, and the change is calculated automatically. If you collect payment upfront, the order is held until the cash is collected so the kitchen never starts on an unpaid order.
Payment questions
No. Nom charges no commission on orders. You pay only your plan.
Straight to your own GCash, Maya or bank account. Nom never holds your customers' payments.
Your staff check the reference number in your GCash or Maya app before starting the order. Nom flags a reference number that was already used and repeat offenders get blocked.