Every update, in plain language

What's new in Nom.

We ship improvements for cafes, restaurants, and their customers regularly. Here is what has gone live, newest first.

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  1. Customer AppStaff AppBusiness Dashboard

    Allergens up front, clearer totals, and pay by card in the app

    • Allergens are easier to see and harder to miss. Customers now see each item's allergens on the item screen in the Nom app and on your web menu, the counter POS shows the allergen reminder next to special instructions, and the Kitchen Display keeps a bold allergen banner pinned to the top of every order.
    • Clearer totals and orders that stay put. The cart shows a running total, Place order shows exactly what the customer will pay before they choose how to pay, and guest order history and order lookup now find past orders even after the app is reinstalled.
    • Pay by card in the app. Cafes that turn it on can let customers pay by debit or credit card right in the Nom app or on the web, with the payment confirmed automatically, so there is nothing to check at the counter. Card at the counter stays available and is now labelled clearly. Available on Pro and Enterprise plans.
    • A calmer, safer floor. The Kitchen Display is readable on phones and tablets, the order boards say when they are offline or cannot load instead of looking quiet, and pausing orders or closing a shift now asks you to confirm first.
    • In the business app, signing out stops order notifications on that phone, Reject and Cancel follow your void approval rules, and errors are shown clearly instead of an empty screen. Plus a broad round of polish, bigger tap targets and better contrast across every app.
  2. Business DashboardStaff App

    Try Pro free for 14 days, and a smoother first day for new cafes

    • Every new cafe now starts with 14 days of Pro, free and with no card needed. When the trial ends your cafe moves to the Free plan automatically and keeps taking orders, and you can pick a paid plan whenever you are ready.
    • Setup now walks you to a real go-live. A checklist stays on your dashboard until you are done, you confirm your opening hours, setup only says you are live once your menu has an item, there is a Back button, and your QR code downloads as a proper file. The last step also tells you which apps to install for your counter.
    • Your first orders are better protected. Orders now wait longer for you to confirm before they are cancelled, and you get an alert when one is waiting. New staff get an email to set their own password and an invite to install the staff app.
    • Kitchen staff can start preparing an order and mark it ready from the kitchen screen, managers and staff land straight on the dashboard after signing in, and anyone whose role does not allow a change now gets a clear, friendly message instead of an error code.
    • Promo codes redeem reliably, even during setup, with clear messages when a code cannot be used.
  3. Staff AppBusiness DashboardCustomer App

    A fairer kitchen queue and smoother order handling on the floor

    • First paid, first prepared. The order board and kitchen screen now line up orders by when they were paid for or committed to pay, with a Next up cue, so your team always knows which order to make next and customers are served in a fair order.
    • Collecting cash for a confirmed order now moves it straight to Preparing in the staff app, saving your cashier a tap.
    • Order buttons now show Saving until the change is really saved, the dashboard board shows exactly where each order stands, and a counter order you just rang up shows up right away on the staff phone board.
    • In the Nom app, the QR scanner now starts properly on the newest iPhones, and Order again only adds items that are on the cafe's menu right now.
    • Phone number fields now lock to the +63 format, so numbers are always saved correctly, and the apps and website follow your device's reduced motion setting.
  4. Staff AppBusiness Dashboard

    A staff role built for solo baristas, and voucher orders now stand out on the floor

    • New staff role for solo baristas. Give a barista running the shop alone exactly the access they need — live orders, POS, kitchen display, and marking menu items available or sold out — without handing over owner-level access. Available on Pro and Enterprise plans.
    • Orders paid with a promo voucher now show a clear label on the live orders board, so your team can spot them at a glance.
  5. Customer AppStaff AppBusiness Dashboard

    Dine-in tabs, open tabs for regulars, and menus that change through the day

    • Dine-in table tabs. Diners scan the QR at their table to open a tab, keep ordering round after round, and settle the whole thing together at the end instead of paying after every order. Your floor staff see every open table at a glance and settle each one when the party is done.
    • Open tabs for regulars. Let trusted regulars run an open cash tab and record the payment when they settle up, so a suki or office account can pay over time while the order stays a tracked, honest receivable.
    • Menus that change through the day. Schedule when categories are available, so customers see breakfast in the morning and the full menu later, automatically.
    • Faster shift changes on a shared tablet. Staff switch accounts with a quick PIN, and the tablet can clock people in and out automatically as they sign in and switch.
    • Get your shop found and get customers to your door. A new Google Business Profile helper walks you through claiming and filling out your listing, and customers get a one-tap Get Directions button straight to your cafe.
  6. Business Dashboard

    Edit your full business profile, anytime

    • Update your business address, description, and customer-facing contact number yourself, right from your profile page. No more waiting on support to fix a typo or a move.
    • Your address now uses clear, structured fields for street, barangay, city, province, and postal code, which also helps your shop show up better in local and map search.
    • Add a private contact-of-record for your business, so we always know who to reach about billing or an outage. It stays visible only to you and our team, never to your customers.
  7. Business DashboardCustomer AppStaff App

    Open or close your storefront on demand, plus a cleaner menu

    • Open or close your storefront for orders on demand: take orders outside your posted hours for a special event, or close early when you need to, all from your dashboard or right on the floor. Customers always see an accurate open or closed status.
    • Choose how your menu looks: show it as photo cards or a clean, compact list. In list mode, customers tap any item to see its photo and details.
    • Smoother subscription changes for businesses, plus reliability and polish across the apps.
  8. Customer AppBusiness DashboardStaff App

    Filipino everywhere, named service areas, and safer voids

    • Filipino, across the board: the owner dashboard and the Nom website are now available in Filipino as well as English. Switch anytime from your profile.
    • Name your service areas: label how orders are handed off (for example Table, Counter, or Room) and see those names on checkout, receipts, and your counter and kitchen screens. Hotels get a Room-service mode with a room-number field at checkout and on the receipt.
    • Require approval before an order is voided, watch a live approval countdown, and turn a mistaken cancellation back into a completed sale, all from the business app.
    • Turn on daily cash-shift tracking and per-cashier PIN logins whenever you want them, so end-of-day counts and who did what stay clear.
    • Polish and fixes: Order again now remembers your hot or iced choice, subscription status reads more clearly (for example Lapsed to Free), payment timing is smoother, and the in-app order buddy fills the screen edge to edge.
  9. Business Dashboard

    Shift management, cashier accounts, and cross-branch staff insights

    • Run end-of-day cash reconciliation: open and close shifts with a declared cash count and an automatic Z-report that flags any drawer variance.
    • Add cashier accounts with their own PIN, so voids and discounts are tied to the person who approved them.
    • For multi-branch businesses, see each staff member's totals rolled up across every branch in one view, instead of switching branch by branch.
  10. Business Dashboard

    Minimum orders and cashier cash collection

    • Set a minimum order amount separately for pickup and table delivery, so each service mode has the floor that makes sense for it.
    • New cashier cash collection: match an in-person cash payment to the right online order with a short validation code, cutting mix-ups at the counter.
  11. Business Dashboard

    A refreshed look with improved dark mode

    • Your dashboard got a refreshed, more consistent design, so everything from your daily numbers to your settings looks cleaner and easier to scan.
    • Improved dark mode: better contrast and color throughout, so the dashboard reads comfortably whether you work in light or dark mode.
    • Performance and reliability improvements across the dashboard.
  12. Customer App

    Your cafe in your language, plus instant ordering

    • Filipino menus: when a cafe writes its menu in Filipino (Tagalog), you'll now see it that way. Switch between English and Filipino anytime from your Profile.
    • Faster first order: at participating cafes you can scan the QR and place a quick cash order in seconds, right from the camera, with no full app install needed.
    • Performance and reliability improvements across browsing and checkout.
  13. Business Dashboard

    A cleaner dashboard with day-over-day trends

    • Your dashboard overview got a cleaner, more compact redesign, so the numbers you check every morning are easier to scan at a glance.
    • Today's Orders and Today's Revenue now show how they compare to yesterday, so you can spot the trend without doing the math.
    • A new Customers by Source panel shows where today's customers came from — your website, the app, and your counter — with an iPhone-vs-Android breakdown that fills in as customers move to the latest version of the app.
  14. Customer AppBusiness DashboardStaff App

    Refund visibility for cancelled orders

    • If an order you already paid for is cancelled, you now see that a refund is on the way, both in the app and as a guest checking your order status.
    • Cafe owners can record a money-return against a refunded order from the dashboard, so every refund is tracked end to end.
    • We also refreshed the nom404.com website, including the home, for-business, and roadmap pages.
  15. Customer AppBusiness Dashboard

    Hot vs Iced pricing and a clearer payment step

    • Cafes can now charge different prices for hot and iced drinks, and you see the right price the moment you pick a temperature, with the cart total always matching.
    • Payment details (the account, QR code, and reference number) now appear right inside the payment method you chose, so paying is simpler to follow.
    • Menus open faster and use less mobile data thanks to lighter, optimized images.
  16. Customer AppBusiness Dashboard

    Live order tracking and signature-dish badges

    • Follow your order live from your phone's notifications, complete with a progress bar, so you know exactly when it is being prepared and ready.
    • Cafe owners can spotlight a house specialty, making it easy to find the dish they are known for on the menu.
    • Store hours, temporary closures, promos, and payment methods now refresh quietly in the background while you browse.
  17. Customer App

    Tidier payment options and fresher store info

    • Payment methods are grouped into a single, cleaner picker at checkout.
    • When you reopen the app, store hours, closures, and payment methods refresh right away.
  18. Business Dashboard

    Enterprise tools for multi-branch businesses

    • An activity audit log so owners can see who did what, and when.
    • Custom staff roles and permissions, plus branch regions with area managers.
    • Approval workflows for sensitive actions like voids, refunds, and price changes.
    • An HQ control center with a live rollup and alerts across every branch.
  19. Customer App

    One-tap GCash payment

    • At cafes that turn it on, paying with GCash is one tap from the order screen, hands off to the GCash app, and confirms your order automatically the moment payment lands.
    • Manual payment proof, cash, Maya, and bank transfer all continue to work exactly as before.
  20. Customer App

    Delete your account anytime

    • You can request account deletion right from your profile, with a 30-day grace window and one-tap restore if you change your mind.
  21. Customer AppBusiness DashboardStaff App

    Smarter rewards, menu scheduling, and kitchen replies

    • Cashback is more dependable: it expires correctly, reverses when an order is refunded, and respects per-order caps.
    • Owners can show or hide the cashback line on receipts, and schedule menu items to specific hours (breakfast-only, dinner-only, weekend specials).
    • Kitchen staff can decline a customer's change request with a written reason that the customer then sees.
  22. Customer App

    A fresh home screen and a new look

    • Redesigned home: a greeting, quick search with filters, a rewards progress hero, an 'Order again' carousel with quick-add, favorites, and a 'Popular nearby' list with ratings and open-now badges.
    • A refreshed visual design rolled out consistently across the apps and dashboards.
  23. Customer AppBusiness Dashboard

    A full design refresh and better review tools

    • A top-to-bottom visual refresh across cart, menu, checkout, payment, order tracking, receipts, and profile.
    • A live countdown with a progress bar while your order is being prepared, and 'Nudge the kitchen' to gently follow up.
    • Owners get reusable review-response templates and automatic bestseller, trending, and new badges on menu items.
  24. Customer AppBusiness Dashboard

    Branch mix-up prevention and voucher campaigns

    • If you arrive from search or a shared link, the app confirms you are ordering from the right branch before you place the order.
    • Support for voucher campaigns, including multi-item vouchers and a redemption confirmation email.
    • Clearer promo-code errors shown right on the field instead of a pop-up.
  25. Customer App

    Friendlier errors and a faster launch

    • Sign-in problems now show friendly, plain-language messages instead of technical codes.
    • Faster app launch on Android, plus reliability fixes for Google sign-in and payment-proof uploads.
    • Businesses open past midnight now correctly show as open.
  26. Customer App

    Faster menu photos and lighter uploads

    • Menu photos now load from a faster image network.
    • Payment-proof photos are automatically compressed on your device, so uploads finish quicker and use far less mobile data.
  27. Customer AppBusiness Dashboard

    Tipping at checkout and richer receipts

    • Add a tip at checkout with preset amounts or your own, going straight to the business and shown on receipts and business analytics.
    • Receipts now show the payment method and reference, business address and phone, order type with table number, and who served your order.
    • Download any receipt as an image to your photos.
  28. Customer App

    Brand refresh and quicker guest ordering

    • A new Nom logo and typeface across the app.
    • A free-text field for custom allergens, a persistent 'View cart' banner while browsing, and a skip option so guests can order without signing up.
  29. Customer AppBusiness DashboardStaff App

    Allergen safety filters

    • Hide menu items that contain your allergens, with a 'safe for you' badge and a clear warning at checkout when there is a conflict.
    • Allergen severity levels (intolerance, allergy, anaphylaxis) and a guest dietary profile saved on your device.
    • Owners can set a custom safety disclaimer and see allergen trends, and the kitchen is alerted when an order carries allergen flags.
  30. Customer App

    Dietary tags and ingredient customization

    • Every menu item shows dietary tags (the FDA Big 9 plus vegetarian and vegan).
    • Remove or substitute ingredients from a set list, with allergen warnings while you browse and at checkout, and live status on each change request.
  31. Customer App

    Dark mode, offline orders, and discovery

    • A full dark mode that remembers your choice.
    • A deals carousel with auto-applied promos, nearby-business discovery, favorites quick-reorder, receipt sharing, and an offline order queue that submits automatically when you are back online.
  32. Customer App

    Home screen and ordering polish

    • A popular-businesses section, a redesigned 'Order again' with dish photos, and a fresh icon set.
    • An order-tracking timeline with timestamps, plus reorders that bring item photos into the cart.
  33. Customer App

    Loyalty points, receipt scanning, and account linking

    • Earn loyalty points on every completed order and redeem them at checkout for instant discounts.
    • Snap a GCash or Maya receipt and the reference number fills in automatically.
    • Orders you placed as a guest link to your account when you sign up, plus Sign in with Apple and deep links straight to a business menu.
  34. Customer AppBusiness DashboardStaff App

    Nom launches

    • Scan a QR code to browse a cafe or restaurant menu, customize your order, and pay with GCash, Maya, or cash with proof upload.
    • Guest ordering with no account needed, real-time order tracking with notifications, order history, favorites, and reviews.
    • English and Filipino supported from day one.