Customer Guides

Ordering on Nom404 takes seconds. These guides walk through scanning, customizing, paying, tracking, and staying safe with allergen preferences.

How to order

Scan a QR code, browse the menu, customize your items, and pay with GCash, Maya, or cash — no signup required to start.

Track your order

Follow your order from confirmed to ready on the live tracking page in your browser, no download needed. Get the Nom app for live tracking with push notifications, so you know the moment it's ready without checking back.

Customize & modify

Remove ingredients, substitute items, pick sizes and add-ons, and leave special instructions the kitchen will see and acknowledge.

Allergen safety & preferences

Set your allergen profile once. Items that conflict with your profile are flagged at the top of the menu, and checkout double-checks before you pay. Big 9 allergens plus vegetarian and vegan are supported.

Table numbers

Enter your table number at checkout for table delivery so staff bring your order straight to you.

Reviews & ratings

Rate items, leave reviews, edit them later, and see how the business responds.

Want the full experience? Get the Nom app for push notifications, saved favorites, and loyalty.